Category Archives: New Features

New Mobile App Features: Gather customer data, and display multiple locations!

feature-branded-mobile-app350x200

We’ve just made a couple of exciting updates to our mobile app features!

If you didn’t know, you can easily create your very own branded mobile app through our system, complete with your brand name, logo, and more. You can use it to send push notification announcements, coupons, and even run a loyalty rewards program.

The first update improves how you collect data from your customers, allowing you to make your messages and offers to them more personal.

There are 2 parts to this update.

1. You can now have customers fill out data when they create a profile within your app. The data could be anything from general information like First Name, Last Name, Email Address, Birthdays, etc., to more relevant information to your store, like what flavor ice cream is the customer’s favorite, or other interests specific to your business.

While customers can use your app as a “guest” to collect coupons and reward points, you can now set it so that they need to create a profile in order to redeem either of these.

2. The second update will be of particular interest to those of you with multiple branches, or locations of your store or restaurant. Now, with this latest update, you can display the contact information, address, and a photo album for each individual location in your app in two different display modes.

A.  First is “map view”, which lets the customer see their location on a map, along with all the stores nearest to them. They can even get directions to the location of their choosing in this menu.

B. Second is “list view”, in which customers can view all your locations in a list, sorted by their distance from the user. You can even add custom info to be displayed next to each location, like location-specific deals or specials.

Boost customer service and foot traffic to your business by giving customers this quick and easy way to find you.

For any questions regarding this update, please contact sales (at) Mobile-CI.com or call us at 480-422-1727

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

New Marketing Automation Features Set Your Campaigns on Auto Pilot

marketing-automation-360x218Send the Most Relevant Content to Each Target, on their Preferred Channel, with Perfect Timing.

Mobile CI just released a brand new feature, and it may be our most sophisticated one yet taking our Marketing Automation features to the next level. We call it Auto Campaign, and it essentially lets you set our system on autopilot to perform marketing and messaging tasks for you. All you have to do is set a rule and the subsequent action it triggers. Mobile CI takes care of the rest. Here are a just a few examples to better illustrate how this feature works:

    • A company could send announcements or internal forms to their employees, and have reminders automatically sent if it hasn’t been opened in a week.
    • Automatically send a personalized Birthday or Anniversary wish on the morning of the actual day.
    • Automatically send a coupon for 10% off a pair of sneakers whenever someone clicks on a sneaker promo, or joins a Mobile Text Club.
    • Use Auto Campaign on your Mobile Loyalty Rewards program to automatically send customers alerts that they’re only 1 point away from a prize whenever they reach 9 points.

Auto Campaign saves you precious time and energy by matching your recipient’s interest with targeted messages and automating tedious tasks for you, even while you’re asleep.

For any questions regarding how Auto Campaign would work for your company, or to arrange a free demo please send us an email or call 480-422-1727

– The Mobile CI Team

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Track Click-Through Rates in Text Messaging Campaigns!

Tracking Links in Text Messages
Track Click Through Rates in Text Messaging Campaigns!

Mobile CI is again taking our services to the next level with the release of an all new feature, SMS Click-Through Tracking! First, this feature enables you to embed links into your text messages, keeping them uncluttered. Second, this simple but powerful tool allows you to track each instance a subscriber clicks on an embedded link.

With SMS Click-Through Tracking, you get valuable feedback for your communications or marketing campaigns. You can now easily view how many people clicked on a link and measure the click-through rate. This allows you to analyze campaign effectiveness, compare conversion rates between various target groups and measure results from promotional offers. The new feature also works in conjunction with Marketing Automation, letting you automatically filter subscribers into distinct distribution groups based on click-through behavior from both email and texting campaigns.

You can also create mobile keyword auto-responders with an embedded link pointing to a download site for a mobile app, and then track the number of downloads. With SMS Click-Through Tracking, you can now send more relevant and targeted messages in future campaigns.

For any questions regarding the new updates, please contact Joel at 480-422-1727 or email.

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Three New Features Designed to Improve Multi-Channel Marketing

New-FeaturesWe’re excited to announce that Mobile CI is again upgrading our system with new and improved features so that we can provide you with even better service. This month, we are proud to introduce three new features designed to make your daily marketing tasks easier and more convenient.

With the new SMS From Email feature, you can now send SMS messages from your email directly to a mobile phone number. The process is as simple as sending out a regular email addressed to a recipient’s phone number along with a special Mobile CI domain address in the “Send To” field.

Custom Template Manager allows you to create reusable templates to save time and maintain a consistent standard on the branding, look and feel of your marketing messages. These templates can be customized for email and Facebook and even allows HTML uploads, which can be saved and reused in the future.

Lastly, we introduce the International Number Cleanup feature, which removes all unwanted international phone numbers from your distribution lists so that you can easily track spending for international credit or avoid unexpected messaging fees altogether. You can now run a search for those numbers and either delete them or move them to a separate list.  Additionally, there is now an option for you to block international signups.

For any questions regarding the new updates, please contact us at 480-422-1727.

The Mobile CI Team
http://www.mobile-ci.com
Sign up today for a FREE no obilgation 21 day trial of our Digital Marketing Suite

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Yes/No Feature Update

iPhone-smartphone-hand-finger-600x400We’re upgrading our Mobile CI Digital Marketing Suite with features to better service you.  2014 is our big year for adding sophisticated features like Marketing Automation and Multi-Location capabilities. That does not mean we are ignoring features that make your daily job easier.

Our most recent update is the Yes/No Feature. New instructions in the Yes/No questions are now clear about responding with a “yes,” “no,” or “maybe.” Subscribers may also respond with a “y,” “n,” or “m.” This means subscribers will no longer use numbers when answering questions. This improves experience and usability for both you and the subscribers who are not using smart phones and still have the ability to text message.

Here’s a quick glance at the benefits of the new feature:

  • Grow your contact database whenever a subscriber texts your keyword
  • Customize your SMS auto-responses to send unique messages for those with “Yes” replies and “No” replies
  • Automatically track participation and easily resend questions to those who have not responded
  • Receive immediate responses from your audience in critical situations
  • Get reports on who participated, their responses, and statistical results to improve your campaigns
  • Automatically segment your audience into targeted lists depending on their response for future campaigning

For any questions regarding the new update, please contact us 480-422-1727 to learn more.

The Mobile CI Team
http://www.mobile-ci.com
Sign up today for a FREE no obilgation 21 day trial of our Digital Marketing Suite

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

New Feature – Access Control!

Lock-Icon-re-EditedIt’s 2014 and we are ecstatic to ring in the new year with Mobile CI’s advanced feature — Access Control. This gives you the flexibility to allow or withhold features and visible menu options for multiple users.

Experience the Access Control feature by upgrading to a Premium Plan now. Take command of your marketing or communication strategy and improve administrative control by limiting access rights for staff members. For example, a store owner can allow the marketing manager access to mobile and social media marketing features while cashiers have access to only coupon redemption feature. Or, an enterprise with multiple departments can easily limit Human Resources to send messages to internal staff members and Marketing to send messages to customers.

See how Access Control can help you better manage your marketing or communication. Contact us at 480-422-1727 to learn more and and get started with Access Control today!

The Mobile CI Team
http://www.mobile-ci.com
Sign up today for a FREE no obilgation 21 day trial of our Digital Marketing Suite

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather